Woodstock Eye Care at 591 Eastwood Drive in Woodstock, Illinois

Customer Reviews about Woodstock Eye Care

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  Typically I'm pretty positive in my reviews, however overall I'm afraid I've had a pretty poor experience with Woodstock Eye. Staff doesn't follow up. The glasses took over a month to arrive. I never knew they were "delayed in manufacturing" or that they "had arrived and were ready". I started stopping by every 3-4 days to get the status and remind them to call me. When they arrived the prescription was off / blurry and gave me headaches. Despite that they told me to try them for a week, it hurt a lot. Looking online headaches are a clear sign a prescription is off and only lazy eye care professionals will tell you to continue wearing them instead of immediately updating them. Be careful with your billing. They wanted to bill me for services I did not request to my health insurance, a scan of my eye I believe. I had only come in for a prescription and glasses. An extra $100+ that arrived in a bill to my surprise. I also got scratch resistant lenses, after a couple months they developed scratches. I had them replace them under the guarantee. The replacements haven't formed scratches after 1.5 years, I'm suspicious the first pair lenses weren't scratch resistant despite paying for it. In the end it took a bit over 1.5 months to get a pair of glasses.
  February 21, 2017

  by Jonathan Stassen

Opening hours Closed now

Tomorrow: 09:00 am — 07:00 pm

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